Building a unified experience that bridges data-driven science with emotional, mindful well-being.

Building a unified experience that bridges data-driven science with emotional, mindful well-being.

Building a unified experience that bridges data-driven science with emotional, mindful well-being.

Year

Year

Year

2023

2023

2023

The project itself :

Project Overview

TOMO is a holistic sleep therapy ecosystem designed to help users improve sleep quality through a personalized blend of wave-color therapy and biometric data. The system combines a physical therapy device, a monitoring bracelet, and a mobile app that serves as the central interface—translating complex data into clear, actionable insights. This case study explores how thoughtful UX design bridges science and mindfulness to create a calm, guided, and empowering sleep experience.

Problem:

The core problem is the gap between complex sleep data and actionable, emotionally supportive guidance, leaving users confused, disengaged, and unable to improve their sleep effectively.

Goal:

Design a calm, personalized, and intuitive experience that turns complex sleep data into clear, actionable guidance—helping users understand their sleep, stay engaged, and improve their well-being through a balance of science and mindfulness.

My role:

Full end-to-end design process, including ideation, research, concept development, wireframes, and high-fidelity UI

Deliverables:

A seamless, responsive app experience on mobile and tablet

All about the user :

User Research

I have conducted high-level exploration of how people engage with sleep apps today. It looks at common user challenges, prevailing market trends, and design approaches within the sleep-tech space, highlighting opportunities to create more intuitive, calming, and user-centred sleep experiences.

User Personas

Persona was selected by conducting user research and identifying common pain points, that frustrate and block the user from getting what they need from a product.

User Journey Map

I created a user journey map of Daniel’s experience to identify pain points and establish a clear foundation for the improvement roadmap.

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Pain Points

Data Interpretation

Complex sleep data without actionable guidance limits user engagement and outcomes.

Customization

Limited ability to customize data views and notifications.

Motivation Drop-Off

Without progress indicators or encouragement, users struggle to stay engaged over time.

Market Research

I conducted an in-depth market analysis of leading sleep, wellness, and fitness tracking platforms, along with indirect UX references, evaluating data presentation, hierarchy, personalization, guidance, emotional tone, and engagement to define best practices and establish a benchmark for an effective, holistic sleep experience.

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Conclusions

Balanced Approach

There is a clear gap between science-driven and mindfulness-based design approaches, and very few products bridge the two effectively

Imagery

Extensive use of relaxing and soothing imagery, primarily drawn from nature, aims to evoke a sense of calm and encourage a meditative state for the user.

Visuality

The vast majority of the apps use dark mode.

The clear version :

Design

The design approach focused on delivering a scalable, data-driven sleep solution that builds trust, drives long-term engagement, and translates complex biometric data into clear, actionable value for users. By combining scientific credibility with a calm, intuitive experience, the product supports informed decision-making, sustained usage, and measurable improvement in sleep quality, positioning TOMO as a differentiated, holistic wellness platform.

Pairing app - device - bracelet

A guided flow combining text and motion visuals to ensure fast setup.

Onboarding - Sleep Plan Setup

The flow enables users to define goals and personalize their sleep plan through intuitive color selection and body-area focus.

Plans & insights

Activating the selected plan and receiving ongoing feedback with guidance on improving sleep quality.

The project schematically :

Outcome

The project transformed a high-friction, data-heavy process into a serene digital experience by using a calming interface and intuitive data visualization. It successfully reduced cognitive load and "onboarding tension" by translating complex sleep metrics into clear, actionable health insights. The outcome is a user-centric design that bridges the gap between raw tracking data and long-term habit formation through a proactive and accessible UI.

Impact

Global Reach

Strategic expansion and presence across the US and Canadian wellness markets.

60k+ Active Users The app thrived, Widely adopted by fans.

Stakeholder Alignment

Bridged multiple stakeholder perspectives into one coherent experience vision.

60k+ Active Users The app thrived, Widely adopted by fans.

Holistic Design

Integrates ancient wellness practices with modern, data-driven technology.

60k+ Active Users The app thrived, Widely adopted by fans.

Takeaways

Translating Data into Calmness

The project replaces the "overwhelming information" and "technical jargon" found in the awareness and research stages with a serene, lavender-themed interface that reduces cognitive load.

Holistic Experience Design Creating a unified digital ecosystem requires balancing emotional storytelling with functional clarity, ensuring both user needs and business goals are met seamlessly.

Actionable Insight Visualization

To address the pain point of data being "hard to interpret," the UI utilizes high-contrast graphs and sleep scores to transform raw metrics into clear, daily health goals.

Revenue-Driven UX A fan-first approach, strong visual hierarchy, and streamlined journeys transformed an outdated digital presence into an engaging, revenue-driving platform.

Reducing Onboarding Friction

By simplifying the "technical and confusing" setup process through a clear information hierarchy, the design ensures users move quickly from initial tension to a sense of control and loyalty.

Consistency Across the Ecosystem Aligning the website, store, and app under one cohesive system created a seamless, trustworthy experience.

Let me help with a great visual solution for your business.

To get in touch :

Contact Me

Click to copy :

tomsholder@gmail.com

Let me help with a great visual solution for your business.

To get in touch :

Contact Me

Click to copy :

tomsholder@gmail.com

Let me help with a great visual solution for your business.

To get in touch :

Contact Me

Follow me on:

Click to copy :

tomsholder@gmail.com

Let me help with a great visual solution for your business.

To get in touch :

Contact Me

Follow me on:

Click to copy :

tomsholder@gmail.com